When we stepped into the fleet leasing sector 20 years ago, we knew that our main business was not vehicle hire but a solution-oriented service understanding that made the difference.
For 20 years every day, we have been seeing how correct this point of view is by learning through real experiences.
When we stepped into the fleet leasing sector 20 years ago, we knew that our main business was not vehicle hire but a solution-oriented service understanding that made the difference.
For 20 years every day, we have been seeing how correct this point of view is by learning through real experiences.
When you look at Escar, the first thing you will see is a company, conditioned to understand needs correctly and programmed to create solutions.
You will know that we have achieved standardization in all processes.
But at the same time you will realize that we figure the existence of special situations and that we are capable of finding quick solutions.
Our contracts, which we have prepared with more than 20 years of experience in order to maintain our service quality, are extremely comprehensive and detailed.
Still, we are aware of the fact that we will encounter events that will lie beyond the scope of a contract that is most accurately prepared in accordance with our business.
That’s why we never respond to you saying “it is not written in the contract” when you need a solution.
Our customers are our long-term business partners. We do not let our long-term friendships to be ruined for short-term gains.
Perhaps that’s why nine out of ten of our business partners have been choosing to start off with us.
A contract renewal rate of over 90% is an unusual indicator of customer loyalty in our sector.
We will continue working to do everything correct we have done so far and to do everything we can, to be better.
This is what we call Fleet Excellence*.
* The statement and guarantee that you will not find the service you receive from us anywhere else.